How we do it
We’re inquisitive – that’s why we do what we do!
You’ve identified an issue or something that you need support with, we’ll come in and find out everything we can:
We’ll ask lots of questions and dig deep to get to the heart of the matter.
We’ll listen to you, and if it’s appropriate, to your staff, your customers and suppliers as well.
We’ll observe – we’re able to look at things with a totally objective approach.
You’ve identified an issue or something that you need support with, we’ll come in and find out everything we can:
We’ll ask lots of questions and dig deep to get to the heart of the matter.
We’ll listen to you, and if it’s appropriate, to your staff, your customers and suppliers as well.
We’ll observe – we’re able to look at things with a totally objective approach.
Copyright©Straight Talking People Ltd 2011, All rights reserved
We take everything that we’ve discovered, apply our knowledge, our common sense, our creativity and our experience of what works, and turn it into a bespoke solution for you – ensuring we match your requirements. We know that tailor made solutions get the best results and that is why we offer them.
You are the client and we want you to be happy and comfortable with our proposals. So, before we launch a project, we will want to go through every detail with you to make sure that you are aware of everything that we plan to do. We only proceed when we are confident that you are wholly satisfied with our plans.
We’re also honest with you – all too often stand-alone training or development programmes are offered which, on their own, don’t always get you the results you need. Frequently, we find that programmes need to be run in conjunction with a culture change or a re-organisation, or maybe the introduction of company values, or alongside an executive coaching programme.
If this is the case, then we’ll work out options that mean you can make our involvement as large or as small as you want.
We’re also honest with you – all too often stand-alone training or development programmes are offered which, on their own, don’t always get you the results you need. Frequently, we find that programmes need to be run in conjunction with a culture change or a re-organisation, or maybe the introduction of company values, or alongside an executive coaching programme.
If this is the case, then we’ll work out options that mean you can make our involvement as large or as small as you want.
This is the bit where we roll up our sleeves and get on with it!
This might mean anything from delivering a training session, to individual coaching, to putting in place an employee engagement project or helping to establish a new set of company values. Whatever form it takes, you can guarantee that we will be listening, observing and straight talking throughout the lifetime of our dealings with you to ensure that what we are doing remains current and appropriate.
This might mean anything from delivering a training session, to individual coaching, to putting in place an employee engagement project or helping to establish a new set of company values. Whatever form it takes, you can guarantee that we will be listening, observing and straight talking throughout the lifetime of our dealings with you to ensure that what we are doing remains current and appropriate.
We believe in reviewing all our work to ensure that you are getting the results that you need and checking that we have covered everything that applies to a particular piece of work we are doing. This means we will evaluate with you how effective the work has been, what impact it has had, and what might need to be done next in order to optimise the results. The world we operate in is constantly changing around us - that's why we believe in taking a dynamic, flexible and learning approach in everything we do.
Design & Produced by Angelina Design 2011 www.angelinadesign.co.uk